Shipping
At Massage Chairs Haven, we are committed to delivering your massage chair safely, quickly, and with care. Below is everything you need to know about our shipping process.
Shipping Coverage Area
We currently ship across the Continental United States. Availability for certain models or locations may vary, so please check individual product pages for specific details.
Order Confirmation
After placing your order, you will receive a confirmation email with your order details and payment information. Please keep this for your records.
Order Processing Time
Orders are typically processed within 3 to 5 business days. Orders placed on weekends or holidays will begin processing on the next business day.
Shipment Notification & Tracking
Once your order ships, you will receive a tracking number via email so you can follow your delivery. If you don’t see it, please check your spam or junk folder.
Estimated Delivery Time
Most orders are delivered within 7 to 12 business days from the date of purchase. This includes both processing and transit time. While we strive to meet these timelines, delivery dates are not guaranteed.
Shipping Carriers
We work with trusted carriers such as FedEx, UPS, and freight delivery services for larger items. Most massage chairs are delivered via curbside delivery due to their size and weight. Carrier selection depends on your location and the specific product.
Delays & Exceptions
Occasionally, delays may occur due to weather conditions, carrier issues, or high demand. If this happens, we will keep you informed with updates. For custom or out-of-stock items, we will provide revised delivery timelines.
Contact Information
If you have any questions about your order or shipping, please contact us at support@massagechairshaven.com. Our team is here to assist you every step of the way.
